摘 要
第1章 淘寶簡介及發(fā)展歷程與趨勢....................................1
1.1淘寶簡介...................................................1
1.2淘寶發(fā)展趨勢...............................................2
第2章 熟悉淘寶網(wǎng)店.............................. ...............6
2.1了解淘寶網(wǎng)................................................10
2.2開網(wǎng)店的準備工作..........................................10
2.2.1開網(wǎng)店具備的條件.....................................7
2.2.2開網(wǎng)店的注意事項.....................................8
2.2.3熟悉網(wǎng)店代銷.........................................8
第3章 網(wǎng)店的經(jīng)營技巧與手段.....................................12
3.1網(wǎng)店流程與操作方法........................................12
3.2網(wǎng)店的經(jīng)營方式與種類................................ .....12
3.2.1網(wǎng)店的注冊流程.......................................13
3.2.2網(wǎng)店的店鋪取名與裝修.................................14
3.2.3 網(wǎng)店的貨源準備及網(wǎng)點服務流程.........................18
3.3網(wǎng)店的推廣方式............................................19
3.3.1要有總體的營銷推廣計劃和目標，切忌盲目跟從…………25
3.3.2網(wǎng)店經(jīng)營的基礎知識學習...............................27
3.3.3淘寶客服的培訓.......................................29
3.3.4論壇推廣與親友推廣...................................32
3.4如何讓店鋪脫穎而出........................................36
3.4.1網(wǎng)店使用獨立網(wǎng)頁的優(yōu)勢...............................37
3.5開網(wǎng)店的注意細節(jié)..........................................42
第4章 總結(jié)歸納..................................................43
致謝..............................................................44
參考文獻....................................................45